Abstract: Overview: The study examined how structured evaluations influence the productivity and job satisfaction of educational professionals. It investigated the impact of performance appraisal systems on employee performance in the education sector in Mwense district, Zambia.
Body of Knowledge: Performance appraisal systems are critical tools for assessing employee effectiveness, providing feedback, and identifying areas for professional development. In the education sector, these systems can significantly impact teacher motivation, instructional quality, and student outcomes. The study explored the mechanisms through which appraisals enhance or hinder performance, considering factors such as the clarity of criteria, frequency of evaluations, and the role of feedback.
Methods: The study employed a mixed-methods approach, combining quantitative and qualitative methods. The study was conducted at four selected schools in Mwense district, with a sample size of 110 respondents including Officials from DEBS Office, School Administrators, Teachers, and Support Staff. Data collection was carried out through semi-structured interviews and questionnaires. Thematic and statistical analysis was employed to come up with graphs and charts as a way of analyzing the data obtained. Additionally, analytical tools such as, tables, graphs, and pie charts were used to interpret the qualitative and quantitative data, processed using software; SPSS and Microsoft excel.
Results: Effective performance appraisal systems are found to significantly enhance employee motivation and job satisfaction, leading to improved teaching quality and student outcomes. The clarity of performance criteria and the fairness of the evaluation process are crucial in fostering a positive response from educators. However, the study also highlighted challenges such as potential biases in evaluations and the need for continuous training for appraisers to ensure accuracy and objectivity.
Recommendation: The Ministry of Education to ensure that there is adequate staffing levels in schools to match up with teacher-pupil ratio which leads to effective performance.
Keywords: Appraisal System, Education Sector, Effects, Performance Criteria, and Reward System.
Title: The Effect of Performance Appraisal System on Employee Performance in the Education Sector: A Case of Selected Schools in Mwense District of Luapula Province, Zambia
Author: Oniver Makombo, Brian Nakalonga Mubemba, Chanda Chansa Thelma
International Journal of Novel Research in Humanity and Social Sciences
ISSN 2394-9694
Vol. 11, Issue 4, July 2024 - August 2024
Page No: 16-31
Novelty Journals
Website: www.noveltyjournals.com
Published Date: 19-July-2024
