Abstract: The aim of this study research is to examine the role of human resource management in reducing and preventing job stress of air traffic controllers in the European Union. Secondary resources were used to answer this question. Through the international bibliography it was found that human resource management can implement methods and practices that will allow the effective prevention and management of occupational stress of the employees.
Air traffic controllers have been found to have increased levels of job stress due to their working conditions, such as important, accurate and on-time decision making process and their responsibilities. Occupational stress can result in numerous problems, such as decreased employee performance and burnout. This is even more important in this group of employees, since air traffic controllers are responsible for public safety. It is supported that human resource management can help in the decrease and prevention of occupational stress and burnout of employees.
More specifically, as it was found through the examination and study of relevant international bibliography, the following HR practices can lead towards the prevention and reduction of occupational stress: lowering the work load, creating a positive and stable organizational culture, abate the role conflict, pay adequate salary and rewards according to employees’ skills and effort, respecting the guidelines that refer to occupational health and safety, provide training and education to employees so as to increase their knowledge and skills that leads toward increased job satisfaction and productivity, implementing an adequate and proper employee performance appraisal method, and providing counseling to employees in order to reduce burnout and improve their job performance and job satisfaction.
Keywords: occupational stress, employee performance, human resource management, burnout, air traffic controllers.
Title: The role of Human Resource Management in preventing Occupational Stress in Air Traffic Controllers in the European Union
Author: Nikolaos Toumasis
International Journal of Novel Research in Humanity and Social Sciences
ISSN 2394-9694
Vol. 10, Issue 2, March 2023 - April 2023
Page No: 1-22
Novelty Journals
Website: www.noveltyjournals.com
Published Date: 21-March-2023